Shipping policy

Thank you for visiting luanzkmall (www.luanzkmall.com). This Shipping Policy explains our shipping methods, costs, delivery times, and related terms for orders placed on our website.
1. Shipping Destinations
We currently ship to the following countries:
Canada
United States
United Kingdom
And other selected international destinations.
2. Shipping Rates & Delivery Time
Standard Shipping
Shipping fee: $5.99 USD
Free standard shipping on orders over $45 USD
Delivery time: 7–14 business days
VIP Shipping
Shipping fee: $9.99 USD
Delivery time: 7–12 business days
3. Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) before shipment.
4. Shipping Address
Please ensure your shipping address is complete and correct. We are not responsible for delays or non-delivery due to incorrect or incomplete address information.
5. Tracking Information
Once your order has been shipped, we will send you a shipping confirmation with a tracking number (if available) to your registered email.
6. Undelivered & Lost Packages
If your package is lost or missing during transit, please contact us immediately. We will assist you in investigating the issue with the shipping carrier.
7. Contact Us
If you have any questions regarding shipping, please contact us:
Email: rebeccacastaneda4437@outlook.com
Address: 3-11048 Ave Ethier, Montréal-Nord, Canada
Store: www.luanzkmall.com